Frequently Asked Questions

Q. What is tempered/toughened glass?
A. Tempered glass is about 4 times as durable as regular glass. In the unlikely event that the glass breaks, tempered glass will shatter into small fragments instead of sharp shards, making it less likely to cause severe injury. Automobiles use tempered glass.
Q. Why do we use a full perimeter aluminum trim around our backboard?
A. The aluminum trim is riveted and glued to the outside perimeter of the glass and internal steel frame to protect the edges of the tempered glass.
Q. What is a Gusset?
A. A Gusset is a triangular piece of steel that is welded between the pole and the base plate. Gussets add strength and stability to the pole.
Q. What is “gauge” of steel?
A. Gauge refers to the thickness of steel. The lower number the thicker steel. Example: 7 gauge steel is thicker than 11 gauge steel.
Q. What is the difference between HOT DIPPED GALVANIZED steel and ZINC ELECTROPATED steel?
A. Hot-dip galvanizing (PROview steel pole) is the process of coating steel with a layer of Zinc (galvanize).The entire pole (inside and out) is “dipped” into melted zinc. The bond between the Zinc (galvanize) and steel is super strong and cannot be peeled anyway. Zinc plating or electroplating (PROforce steel Pole and all other steel on all systems)is a process where zinc is applied by using a current of electricity. It is a thinner coating than hot dip galvanizing
Q. What is the Power Arc 90 Lift AssistHeight Adjustment System?
A. Power Arc 90 Lift Assist Height Adjustment System is a dual cylinder method used to adjust the height of your basketball system. One cylinder is a tension screw mechanism attached to a gear box, and with the use of ball bearings allows for precise adjustment and support. The second has an internal spring which allows for low resistance and ease of adjustment. Combined, they create the easiest and most precise height adjustment in the market today.
Q. What is overhang?
A. Overhang is the distance between the back of the backboard and the front of the pole. A larger overhang will give the player more room, and hence more room to enjoy a real court experience.
Q. Should I install the Basketall Goal myself or use a professional installer?
A. The decision is up to you, but we suggest you contact a local showroom to have the system installed safely and in a reasonable amount of time.
Q. What am I going to need to install my system myself?
A. Shovel, Auger or Post Hole Digger. 10-14 60lb bags of dry ready mix concrete , 2x4, saw,15mm (9/16”), 19mm (3/4”), 24mm (15/16”) and 27mm (1-1/16”) socket or wrench, phillips screw driver, ratchet, rubber mallet, level and tape measure.
Q. How are PROformance Hoops anchored into the ground?
A. Your installer will set a PROformance Pier Mount Anchor System in a 48” deep hole filled with concrete.
Q. Can I take my PROformance system with me if I move?
A. Chances are, the next person that buys your house is going to want to keep it! If you're lucky enough to take it with you, you simply loosen the bolts holding the pole to the anchor. The anchor stays in the ground, and you get to take the hoop with you. You can purchase a new anchor when you're ready to reinstall it.