proformance hoops looking up - Delivery

Delivery. It’s A Layup.

Our team will help your hoop find its way home

The Delivery Process

confirm min - Delivery

1. Confirmation

After you purchase on-line you will receive a confirmation email with your order details

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2. Shipping Information

Order will ship within 5 days, unless otherwise notified.

You will receive a shipping confirmation email with carrier and shipping information.

get ready for installation - Delivery

3. Get Ready for Installation

Contact a local authorized installer who will guide you through the steps to get your basketball system ready for installation

receipt of goods - Delivery

4. Receipt of Goods

Please review your shipment before signing Proof of Delivery documents, as Superior Play Systems is not liable for any differences not recorded. To ensure accuracy we ask you to take the following steps before signing:

  • Ask the Driver to wait while you review your delivery
  • Remove shrink wrap
  • Count all boxes
  • Inspect all packaging for damages- Note on paperwork

Do Not Refuse Delivery

Contact customercare@proformancehoops.com immediately afterward with delivery receipt to begin the claim process

More detailed information on receiving your goods is noted on your “shipping Information Email” – Please read carefully

You Have Your Hoop!