Delivery
Delivery. It’s A Layup.
Our team will help your hoop find its way home
The Delivery Process
1. Confirmation
After you purchase on-line you will receive a confirmation email with your order details
2. Shipping Information
Order will ship within 5 days, unless otherwise notified.
You will receive a shipping confirmation email with carrier and shipping information.
3. Get Ready for Installation
Contact a local authorized installer who will guide you through the steps to get your basketball system ready for installation
4. Receipt of Goods
Please review your shipment before signing Proof of Delivery documents, as Superior Play Systems is not liable for any differences not recorded. To ensure accuracy we ask you to take the following steps before signing:
- Ask the Driver to wait while you review your delivery
- Remove shrink wrap
- Count all boxes
- Inspect all packaging for damages- Note on paperwork
Do Not Refuse Delivery
Contact customercare@proformancehoops.com immediately afterward with delivery receipt to begin the claim process
More detailed information on receiving your goods is noted on your “shipping Information Email” – Please read carefully